Legal
At Twists & Locs Salon, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website at twistsandlocs.com or booking an appointment with us, you agree to the practices described below.
We collect information you provide directly to us, including your name, phone number, email address, and any notes you include when booking an appointment or submitting our contact form. We may also collect basic technical data automatically when you visit our website, such as your browser type, device type, pages visited, and approximate location (city/region level), through standard web analytics tools.
We use the information we collect to confirm and manage your appointments, send appointment reminders and follow-up messages, respond to your questions and inquiries, and improve our website and services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Appointments booked through our website are processed through Square. When you book online, you may be subject to Square's own privacy policy in addition to ours. We encourage you to review Square's privacy practices at squareup.com. We retain booking records to manage your service history and provide personalized care.
From time to time, we photograph completed styles in our salon for use on our website, social media, and marketing materials. We will always ask for your verbal or written consent before photographing you or your hair. If you have previously given consent and wish to have a photo removed, please contact us at the information below and we will honor your request promptly.
Our website uses cookies — small text files stored on your device — to understand how visitors use our site and to improve your experience. We use Google Analytics to collect anonymized, aggregated data about site traffic. You can disable cookies in your browser settings at any time; doing so will not prevent you from using our website but may limit some functionality.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to contact us by phone or in person for any sensitive matters.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data. To exercise any of these rights, please reach out to us directly using the contact information below.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or how we handle your information, please contact us: